Privacy policy
Lily Jewels Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lilyjewels.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
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Cookies – data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
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Log files – track actions occurring on the Site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to do so, we collect certain information from you including your name, billing address, shipping address, payment details (including credit card numbers, PayPal, or Afterpay usernames), email address, and phone number. We refer to this as “Order Information”.
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this information to:
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Communicate with you
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Screen orders for potential risk or fraud
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Provide you with marketing or promotional material in line with your preferences
We use Device Information to help us identify potential risks and fraud (especially your IP address), and more broadly to improve and optimize our Site. For example, we may generate analytics to understand how customers use the Site and evaluate the success of marketing campaigns.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us operate our business and website, as described above. For instance:
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We use Shopify to power our online store. Learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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We use Google Analytics to understand how customers use the Site. Learn more here: https://www.google.com/intl/en/policies/privacy/. You can also opt out at: https://tools.google.com/dlpage/gaoptout.
We may also share your information to comply with legal obligations, respond to lawful requests (like subpoenas), or protect our rights.
BEHAVIOURAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. Learn more about how targeted advertising works from the Network Advertising Initiative (NAI): http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising here:
Or visit the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, contact us using the details below.
Please note that we may process your information to fulfill contracts (e.g., if you place an order), or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order, we will retain your Order Information for our records unless you ask us to delete it.
CHANGES
We may update this Privacy Policy occasionally to reflect changes to our practices, legal updates, or operational requirements.
CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us by email at support@lilyjewels.com or by mail at:
Lily Jewels
[Re: Privacy Compliance Officer]
[Insert your store's physical address here]